Our contact details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you, so that we can inform you about volunteering opportunities and/or events you may wish to attend at Wainsgate Chapel.
We use the information that you have given us in order to:
send emails and instant messages to engage people in the events and activities we offer;
send emails and instant messages to communicate with our volunteers about events and activities they may be interested in helping with; and
promote our activities – where you have agreed we may use photos of you for testimonials or for marketing.
We also collect certain information by automatic means when you visit our website, which may identify your device or web browser. This could be location data, how you found us and the pages you looked at on our website. We use this to provide you with the information that is most relevant to you.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent – where we have your clear permission to use your information for a specific reason. You can remove your consent at any time. You can do this by contacting us – please see details below.
We will only process sensitive personal data if we have your explicit consent. In extreme situations, we may share your personal details if we believe someone’s life is at risk.
(b) We have a contractual obligation – where we have an agreement with you.
(c) We have a legal obligation.
(d) We have a legitimate interest and so long as its use is fair, balanced, and does not unduly impact your rights. This may include using personal data to evaluate the services we offer, or to deal with any compliments or complaints about our services.
How we store your personal information
Your information is securely stored in our Google workspace.
We will hold your personal information only for as long as is necessary.
We will not retain your personal information if it is no longer required. In some circumstances, we may legally be required to retain your personal information, for example for finance or audit purposes.
We will keep data relating to volunteers for two years after the volunteer informs us they no longer wish to volunteer with us.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the the address specified at the top of this policy if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the address specified at the top of this policy.